Writing for accessibility goes beyond making everything on the page available as text. It affects the way content is structured and how we guide people through a page.
See the TELUS Content Standards for detailed information on usage and implementation.
- Use plain language
- Write short sentences and use familiar words
- Avoid jargon and slang
- If you need to use an abbreviation or acronym that people may not understand, explain what it means on first reference
- Remember content hierarchy and place the most important information first
- Don’t use directional language
The TELUS digital accessibility is managed by Operations: Security and Accessibility. If you have any questions or concerns regarding designing or developing in an accessible manner please contact Oskar Westin.